Terms & Conditions

Last updated: 12 June 2026

1. About these terms

These Terms govern your use of britsintech.com and everything we offer through or alongside it — the Brits in Tech community, member directory, events, programmes, newsletters and other communications, community channels (such as group chats or messaging workspaces we run), digital content, and any other features, products or services we make available now or in the future (together, the "Services"). By using the Services you agree to these Terms. If you do not agree, please don't use them.

Brits in Tech is operated as a DBA of The Knowledge Shop LLC, a New York limited liability company. References to "Brits in Tech", "we", "us" or "our" mean The Knowledge Shop LLC trading as Brits in Tech.

Registered address: The Knowledge Shop LLC, 44-70 21st Street #3235, Long Island City, New York 11101, USA. Telephone: (347) 460-8027. General contact: info@britsintech.com.

Our Privacy Policy explains how we handle personal data — please read it alongside these Terms. Specific features may carry additional terms presented when you use them (for example, at checkout or on an event page); those additional terms form part of these Terms and take precedence for that feature if there is a conflict.

You must be at least 18 years old to use the Services. By using them you confirm that you have the right, authority and capacity to enter into these Terms, on your own behalf or on behalf of the entity you represent.

Please read Section 17 (Dispute Resolution) carefully. It contains a binding arbitration agreement, a class-action and jury-trial waiver, and a 30-day opt-out right. If you are a consumer resident in the UK or EU, Section 18 (Governing Law and Consumer Rights) preserves your mandatory local rights, and Sections 14, 15 and 17 apply to you only to the extent permitted by the law of your country of residence.

2. The community and membership

Brits in Tech is a community for British startup founders, operators, engineers and investors based in or connected to New York. Membership is curated: we decide who to accept, and we may decline or revoke membership at our discretion, including for breach of these Terms or our Code of Conduct (Section 4).

The Services are provided for networking and informational purposes. They are not a professional, recruitment, investment, legal, tax or other advisory service, and (if you are a consumer) they are not supplied for use in any trade, business, craft or profession of yours. We may add, change, suspend or withdraw features of the Services — particularly free or experimental features — at any time; where a change materially affects something you have paid for, Section 6 applies.

3. Your account

If you create an account, you are responsible for keeping your credentials secure and for activity under your account. Provide accurate information and keep your profile up to date. Tell us promptly at info@britsintech.com if you suspect unauthorised use of your account. We may suspend or delete accounts that are inactive, impersonate others, or are used in breach of these Terms.

4. Code of conduct

The community runs on trust. The rules below apply across all of the Services — the site, the directory, events, and any community channel we run, whatever the platform. You agree to:

Treat members and guests with respect — no harassment, discrimination or abuse.
Use member contact details and the directory only as a member would reasonably expect — no spam, recruiting blasts, mass marketing, automated outreach or sales prospecting.
Not scrape, harvest, copy or republish member data or other content from the Services, whether manually or by automated means (including for training machine-learning or AI systems), without our written permission.
Not misrepresent your identity, affiliation or what you do.
Respect confidences shared in private settings (Chatham House Rule by default at events and in private channels, unless stated otherwise).
Not upload or share anything unlawful, infringing, deceptive or harmful, or interfere with the operation or security of the Services.

Breaches may lead to removal from events, the directory, community channels and the community itself without refund (except where a refund is required by law).

5. Events

We run events ourselves and through third-party platforms and partners. By registering you agree to the host platform's and venue's own terms in addition to these. Entry may be subject to capacity, guest policies and identity checks, and we may refuse entry or remove attendees for breach of Section 4 or where reasonably necessary for safety or the running of the event.

Sponsored events. Some events are sponsored. Where the event page says so, attendee details (typically name, company and email) are shared with the named sponsor as described on the event page and in our Privacy Policy, which also explains how to ask to be left off the sponsor list.

Photography and filming. Photos and short video may be taken at our events for community and promotional use. Where photography is planned we will say so on the event page. If you would rather not appear, tell an organiser at the event, and you can ask us to remove an image of you afterwards by emailing privacy@britsintech.com. Our Privacy Policy explains how we handle images and other personal data.

Changes and cancellation. Events may be rescheduled, relocated or cancelled, including for reasons beyond our reasonable control (such as venue closure, extreme weather, illness, strikes or government action). Your refund rights for paid events are set out in Section 6.5.

Your safety and belongings. Please take reasonable care of yourself and your belongings at events. We are not responsible for loss or theft of personal property at events except where caused by our negligence.

6. Payments, memberships and refunds

6.1 Paid offerings. Some of the Services may be paid — for example memberships, event tickets, programmes, digital content, merchandise or sponsorships. The price, what's included, the billing period and any specific terms will be shown at the point of purchase, and those point-of-purchase terms form part of your agreement with us. Prices may be shown in USD or GBP; you are responsible for any currency-conversion or foreign-transaction fees charged by your bank, and prices are exclusive of any applicable sales tax or VAT unless stated otherwise.

6.2 Payment processing. Payments are processed by third-party providers. We don't store your full card details. Your use of a payment provider is subject to its own terms.

6.3 Membership fees and renewal. Paid memberships run for the period stated at purchase (for example, monthly or annually) and, where presented as auto-renewing, renew automatically at the end of each period at the then-current price unless you cancel before the renewal date. We will tell you clearly before you buy that a membership auto-renews, and we will give you advance notice of renewal where required by law (and in any case before the renewal of an annual membership). You can cancel at any time by contacting us at info@britsintech.com (or by any other cancellation method we make available). If you cancel, we will refund the unused portion of your membership fee for the current period on a pro-rata basis.

6.4 Price changes. We may change prices for future billing periods. We will give you at least 30 days' notice of any increase before it applies to you, so you can cancel if you don't want to continue at the new price.

6.5 Event tickets. Paid tickets admit the named attendee to the stated event. Unless the event page says otherwise: tickets are not refundable if you cannot attend or do not show up, but you may ask us to transfer your ticket to another person (subject to our membership and Code of Conduct requirements). If we cancel a paid event and do not reschedule it, we will refund what you paid us for that event. If we materially reschedule or relocate an event, you may choose between attending the revised event or a refund of the ticket price. Our liability in connection with a cancelled or changed event is limited as set out in Section 14, except where the law gives you greater rights.

6.6 Digital content and programmes. Where we sell digital content (such as recordings, guides or courses) or fixed-length programmes, any specific access period, completion conditions or refund terms will be stated at purchase. For UK and EU consumers, if digital content is supplied immediately we will ask at checkout for your acknowledgement that your statutory cooling-off right ends once the download or streaming begins.

6.7 Merchandise. If we sell physical goods, we will state delivery times, costs and the returns process at purchase. Risk in goods passes to you on delivery. UK and EU consumers retain their statutory rights, including the right to return most goods bought online within 14 days of delivery and remedies for faulty goods.

6.8 Failed payments and chargebacks. If a payment fails or is charged back, we may suspend the related membership or access until it is resolved. Please contact us before raising a dispute with your bank — most billing issues can be fixed quickly.

6.9 UK and EU consumers. Our refund approach in this Section 6 is intended to meet or exceed your statutory cancellation ("cooling-off") rights for distance purchases. The statutory cooling-off right does not apply to leisure events supplied on a specific date (such as a ticket to an event on a particular day), which is why event tickets are governed by clause 6.5 rather than a cooling-off right. Nothing in this Section 6 limits your statutory rights, including your right under the Consumer Rights Act 2015 to services performed with reasonable care and skill.

6.10 Promotions and trials. Discounts, free trials and promotional pricing may carry additional conditions stated at the time. Where a free trial converts to a paid membership, we will tell you clearly before you sign up and remind you before the first charge where required by law.

7. Newsletters and communications

We may offer newsletters, digests and other email or messaging updates. Marketing communications are sent only where permitted by law (for example, where you have subscribed or opted in), and every marketing message will include a way to unsubscribe; you can also opt out at any time via privacy@britsintech.com. Unsubscribing from marketing does not stop service messages we need to send you — such as event confirmations, billing notices, security alerts or changes to these Terms.

If you contribute content to a newsletter or other publication of ours (for example, a feature, quote or job listing), Section 11 (Member content) applies to that contribution, and you are responsible for its accuracy.

8. Perks, listings and introductions to third parties

We may from time to time offer member perks, discounts, job or talent listings, mentorship connections, or introductions to third-party products and services. These are provided as a convenience. The third party — not us — is responsible for what they offer, and your dealings with them are between you and them, on their terms. A perk, listing or introduction is not an endorsement, recommendation or guarantee by us, and we may change or withdraw perks and listings at any time. Mentorship and similar sessions are informal peer support, not professional advice.

9. Members' interactions

Brits in Tech facilitates introductions and connections, but each member is solely responsible for their own conduct, content and dealings. We do not vet, endorse or guarantee any member, company, investor, opportunity or piece of information shared in the community, and any introduction, meeting, investment, hire, partnership or other dealing between members (or with sponsors or guests) is entirely between the people involved. To the maximum extent permitted by law, we are not a party to, and accept no responsibility for, those dealings or their outcomes. If a dispute arises between you and another member, we are under no obligation to become involved. Nothing in this section excludes liability that cannot be excluded under applicable law.

10. Investor and sponsor programmes

Acceptance into any investor programme or as a sponsor is at our discretion and may be subject to a separate written agreement, which will take precedence over these Terms for that programme. Nothing in the Services or in any communication from us is an offer of securities, investment advice, a financial promotion or a recommendation to invest in any company. You should take your own professional advice before making any investment decision.

11. Member content

You retain ownership of content you submit to the Services (such as your profile bio, photo, links, application answers, posts in community channels, and contributions to our publications). You grant us a non-exclusive, worldwide, royalty-free licence (with the right to sublicense to our service providers) to host, reproduce, display, distribute and share that content within and in connection with the Services, including to operate, improve and promote the community. To the extent permitted by applicable law, you waive (or agree not to assert against us) moral rights in that content in connection with our use of it as described above. This licence ends when you or we delete the content, except that copies may persist in routine backups, in content already shared with or republished by others within the Services, and where we need to retain it to comply with law.

You are responsible for what you submit: make sure you have the right to share it and that it is accurate and lawful. We may (but are not obliged to) review, decline or remove any member content at our discretion, including for breach of Section 4. We are not obliged to back up member content; keep your own copies of anything important.

Feedback. If you send us ideas, suggestions or feedback about the Services, you agree we may use them without restriction or compensation, and you should not send us anything you consider confidential or proprietary.

12. Our content

The Brits in Tech name, roundel, wordmark, site design and original written content — and all other content we make available through the Services other than member content — are owned by us or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use that content as part of using the Services. You may share links to the site freely. Please don't copy substantial parts of our content, use our branding, or use automated tools to extract or reproduce our content (including for training machine-learning or AI systems) without our written permission.

13. Third-party services

The Services link to and rely on third-party platforms and providers (for example event, payment, email and messaging providers). We are not responsible for their content, terms or practices, and your use of them is governed by their own terms. We may change the third-party platforms we use at any time.

14. Disclaimers and liability

14.1 The Services. The Services are provided on an "as is" and "as available" basis. We make no warranty that they will be uninterrupted, error-free or secure, or that any introduction, opportunity or information shared via the community will lead to a particular outcome.

14.2 If you are in the US (or anywhere other than the UK/EU). To the maximum extent permitted by law, we and our suppliers expressly disclaim all warranties and conditions of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy and non-infringement. To the maximum extent permitted by law, Brits in Tech and its organisers are not liable for any indirect, incidental, special, exemplary, punitive or consequential loss, or any loss of profits, data, goodwill or business opportunity, arising from or relating to these Terms or the Services, even if advised of the possibility of such loss. To the maximum extent permitted by applicable law, the total aggregate liability of The Knowledge Shop LLC (dba Brits in Tech) and its officers, members, employees, agents and organisers, arising out of or relating to these Terms or the Services, will not exceed the greater of (a) the total amounts you have paid to us in the twelve months preceding the event giving rise to the claim, or (b) US$50. The existence of more than one claim will not enlarge this limit. Some jurisdictions do not allow the limitation or exclusion of certain warranties or of liability for incidental or consequential damages, so the above may not apply to you in full.

14.3 If you are a consumer in the UK or EU. The following applies to you instead of clause 14.2:

(a) We are responsible to you for foreseeable loss or damage caused by our breach of these Terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.

(b) We are not liable for: (i) loss or damage that is not foreseeable; (ii) loss or damage caused by events outside our reasonable control; (iii) any business loss — including loss of profit, revenue, business, contracts, anticipated savings, goodwill or business opportunity — since the Services are supplied for personal, non-commercial networking use and not for use in any trade, business, craft or profession; or (iv) the acts, omissions, content or dealings of other members, sponsors or third parties, as described in Sections 8, 9 and 13.

(c) Subject to (d) below, our total aggregate liability to you arising out of or relating to these Terms or the Services is limited to the greater of (i) the total amounts you have paid to us in the twelve months preceding the event giving rise to the claim, or (ii) £50.

(d) Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under the law of your country of residence (including your statutory rights under the Consumer Rights Act 2015 that services be performed with reasonable care and skill, that digital content be as described, and that goods be of satisfactory quality). Nothing in these Terms affects your statutory rights; for advice about them, UK residents can contact Citizens Advice.

14.4 Everyone. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded or limited.

15. Indemnification (business users only)

This Section applies only if you use the Services in the course of a trade, business, craft or profession, or on behalf of a company or other entity. It does not apply to consumers in the UK or EU.

You agree to indemnify and hold harmless The Knowledge Shop LLC (dba Brits in Tech) and its officers, members, employees, agents and organisers, including reasonable costs and attorneys' fees, from any claim or demand made by any third party arising out of (a) your use of the Services, (b) your breach of these Terms, (c) your violation of any applicable law or regulation, or (d) any content you submit. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim on becoming aware of it.

16. Copyright and content complaints

We respect the intellectual property and other rights of others. If you believe content on the Services infringes a copyright or other right you own or control, email info@britsintech.com (Attn: Copyright Complaints) with: identification of the work or right concerned; where the material appears on the Services; your contact details; and confirmation that you own the right or are authorised to act for the owner. We will review complaints promptly and remove or disable access to material where appropriate, and we may suspend or remove members who repeatedly infringe the rights of others. Please don't send false or bad-faith complaints — you may be liable for losses caused by material misrepresentations.

17. Dispute resolution & arbitration (US users)

This Section applies to users located in the United States. It does not apply to consumers resident in the UK or EU, who should read Section 18 instead.

17.1 Agreement to arbitrate. You and The Knowledge Shop LLC agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services (a "Dispute") will be resolved by binding individual arbitration, rather than in court, except that (i) either party may bring an individual action in small claims court if eligible, and (ii) either party may seek equitable relief in court for infringement or misuse of intellectual property rights. The Federal Arbitration Act governs the interpretation and enforcement of this agreement.

17.2 Informal resolution first. Before starting arbitration, the initiating party must send a written notice to the other describing the Dispute and requested relief. Notices to us must be sent to info@britsintech.com or by mail to The Knowledge Shop LLC, 44-70 21st Street #3235, Long Island City, New York 11101. The parties will then meet and confer (telephone or video) in good faith within 45 days. The conference must be individualised: a separate conference is required for each Dispute, even where the same firm represents multiple users, unless all parties agree otherwise. Completion of this informal process is a condition precedent to arbitration, and applicable statutes of limitation are tolled while it is under way.

17.3 Arbitration forum. If the Dispute is not resolved within 60 days of the notice, it will be finally resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules (for amounts under US$250,000) or Comprehensive Arbitration Rules and Procedures (for larger amounts). Unless the parties agree otherwise, or the Batch Arbitration process in clause 17.7 applies, the arbitration will be conducted in the county where you reside. Materials exchanged in the arbitration are confidential except as needed for the parties' attorneys, accountants or advisors (who must keep them confidential).

17.4 Authority of the arbitrator. The arbitrator has exclusive authority to resolve all Disputes, including any dispute about the interpretation, applicability, enforceability or formation of this arbitration agreement, except that the following are for a court of competent jurisdiction only: (i) disputes about the class-action waiver in clause 17.5, including its enforceability; (ii) disputes about arbitration fees (except as contemplated by clause 17.7); and (iii) disputes about whether a condition precedent to arbitration has been satisfied. The arbitrator may award the same individual relief as a court, must follow applicable law, and will issue a written, reasoned award, which is final and binding and may be entered as a judgment in any court of competent jurisdiction.

17.5 Class action and jury trial waiver. You and we agree that each may bring claims against the other only on an individual basis and not as a plaintiff or class member in any class, representative, collective or mass action, and each waives the right to a jury trial. Only individual relief is available and disputes of more than one user cannot be consolidated, except as provided in clause 17.7. If a court finally decides that this waiver is unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), that claim or request (and only that one) shall be severed and may be litigated in the state or federal courts located in New York County; all other Disputes remain subject to arbitration.

17.6 Fees. Each party bears its own attorneys' fees and costs unless the arbitrator finds the Dispute or relief sought was frivolous or brought for an improper purpose. Your responsibility for JAMS fees is as set out in the applicable JAMS rules.

17.7 Batch arbitration. If 100 or more demands of a substantially similar nature are filed against us by or with the assistance of the same law firm, group of firms or organisation within a 30-day period (or as soon as possible thereafter), the parties agree that JAMS shall administer them in batches of up to 100 demands per batch, with one arbitrator, one set of filing and administrative fees per side per batch, one procedural calendar, one hearing (if any) and one final award per batch. Demands are "substantially similar" if they arise from the same event or factual scenario and raise similar legal issues and relief. Any disagreement about batching will be resolved by a single administrative arbitrator appointed by JAMS, whose fees we will pay. This clause does not authorise class or collective arbitration except as expressly set out here.

17.8 30-day right to opt out. You may opt out of this arbitration agreement by sending written notice to the address or email above within 30 days of first becoming subject to it. Your notice must include your name, address and a clear statement that you want to opt out. Opting out does not affect any other part of these Terms.

17.9 Changes to this section. If we make a material change to this arbitration agreement, you may reject the change by writing to us within 30 days of it taking effect, in which case the version you previously accepted continues to apply. We will honour any valid opt-out made under a prior version.

17.10 Severability. Except as provided in clause 17.5, if any part of this Section is found invalid or unenforceable, that part will be severed and the remainder will continue in full force.

California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Boulevard, Sacramento, CA 95834, telephone (800) 952-5210.

18. Governing law & consumer rights

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws principles. Subject to Section 17, the state and federal courts located in New York County have exclusive jurisdiction over any dispute.

UK and EU consumers: if you are a consumer resident in the UK or EU, you additionally benefit from any mandatory provisions of the law of your country of residence that cannot be waived by agreement, and nothing in these Terms (including Sections 14, 15 and 17) limits or excludes those rights. You may bring proceedings in the courts of your place of residence where local law allows, and we may bring proceedings against you only in your country of residence. You retain the right to lodge complaints with your local consumer protection authority. If you have a problem, please contact us first at info@britsintech.com — most issues can be sorted out quickly and informally.

19. Termination and survival

You may stop using the Services or close your account at any time by emailing info@britsintech.com; if you have a paid membership, Section 6.3 governs your refund. We may suspend or terminate your access for breach of these Terms or where required by law, and may remove your content from the directory and community channels on termination. Sections 9, 11, 12 and 14 through 20 survive any termination, along with any other provision that by its nature should survive.

20. Electronic communications & general

Communications between you and us may be made electronically (site notices, email and messaging). You consent to receive communications in electronic form and agree they satisfy any legal requirement that such communications be in writing (this does not affect any non-waivable rights). If any provision of these Terms is held invalid or unenforceable, the remainder will remain in full force and the invalid provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them to a successor of our business, provided this does not reduce your rights under these Terms. These Terms, together with any terms presented at the point of purchase or use of a specific feature, constitute the entire agreement between you and us regarding the Services; our Privacy Policy separately describes how we handle personal data. Nothing in these Terms creates any partnership, employment or agency relationship between you and us.

21. Changes

We may update these Terms from time to time, including to reflect new features of the Services, changes in our business, or changes in the law. The "Last updated" date above reflects the current version. If we make material changes, we will give reasonable advance notice by posting on the site or emailing the address on your account. Continued use of the Services after changes take effect means you accept the updated Terms; if you do not agree, you should stop using the Services and may close your account (with any refund governed by Section 6).

22. Contact

The Knowledge Shop LLC (dba Brits in Tech)
44-70 21st Street #3235, Long Island City, New York 11101, USA
Telephone: (347) 460-8027
General: info@britsintech.com
Privacy: privacy@britsintech.com